I have just got a new unlocked Xz1 compact to replace my year old z 5 compact which stopped working properly after it was updated by Sony and the camera stopped working and could not be fixed, Sony were utterly useless and offered absolutely no support.
I had spent over £300 on that brand new phone and think it is disgusting that Sony obviously don't care about customers support and fixing software faults with their products.
After literally months of trying to resolve the problem and get the camera working again I gave up and bought a brand new unlocked Xz1 compact and which I have had now for about a month however it is constantly freezing lagging hanging apps crash and freeze all the time it's slow unresponsive and often restarts itself for no reason or just shuts down this is clearly another software problem and is really not good enough I have paid another £500 for this phone and Sony have again released a product on to the market which is full of bugs and glitches and is clearly not fit for purpose, I'm wondering if anyone else is experiencing these issues or has had any other response from Sony other than softwate updates /repair via the PC app which does absolutely nothing.
The phone is also constantly beeping I keep getting multiple notification beeps 6 to 10 all at once at random times but when I look at the phone there are no notifications this really is the buggiest most glitchy phone I have ever experienced and is really not good enough.
I have had Sony phones for the last 10 years or more as to me Sony represented good quality product and good customer service but after these last two phones and literally spending the best part of £1000 on phones that don't work properly I am extremely disappointed, dissatisfied, let down and feel angry, conned and ripped off by Sony.
Get your act together and test your phones and software before you release it Sony.
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