Z5 Premium not turning on

[BlazeAwesome]

My Xperia Z5 Premium won't turn on.

I've pressed and held the power button. Didn't work. The hard reset is not working. I tried pressing the off button near the SIM and tried turning it on again. Didn't work.

Also when i hook it onto the charger the notification light doesn't light up. PC Companion isn't recognizing it either.

Please help!

[_alexdon_]

See if you can perform a software repair using PC Companion.

[Jake-SonyXperia]

Hi BlazeAwesome,

Welcome to the community,

Before attempting the software repair try the following.

Hold the power button and volume + key for around 15 seconds, once done immediately connect to a charger and keep it on for around 1 to 2 hours.

See if you can power the device on, if no follow through with the provided instructions.

[BlazeAwesome]

Thank you alexdon and Jake.

Jake, I tried what you said but it still is unresponsive. I'll go ahead with what alexdon suggested.

Thanks.

[_alexdon_]

Keep us updated.

[BlazeAwesome]

I've reached the part where I have to make sure my phone is turned off and connect it to the PC. I'm sure the phone is turned off but it doesn't proceed to the next step.

[_alexdon_]

Can you try to charge the device for 2 hours before trying this?

[BlazeAwesome]

I'll try that and get back to you.

[BlazeAwesome]

Still not working.

[_alexdon_]

So turning the device off, starting the repair process and connecting with volume down pressed doesn't trigger the repair?