Notification light and sound does not work when incoming mail or msg

[Roni1]

Experiazx

[_alexdon_]

@Roni1 Have you somehow enabled do not disturb mode? Press volume button and select end now.

[Jonas]

Hi @Roni1, welcome to our community!

I'm sorry to hear about that.

Are other sounds working in your phone, for example when you receive a call or a notification from an application?

Please make sure that do not disturb is activated like @alexdon recommended. This will disable all sounds in your phone.

I would recommend checking that these applications are not blocked, if they are you will not receive notifications from them.

Go to Settings > Notifications > find the app(s) > tap on it and check if "Block all" is activated.

You can also reboot your phone in safe mode, ask someone to send you an email or a text message and see if you can hear the notification sound.

Let us know how it went!