Netflix Update Issue - KDL-42W829B

[munkian]

Hi Guys

I got a new KDL-42W829B yesterday, set it all up fine, everything working.

Today Netflix app isn't working - TV says update required, I click to get update then says no new version avaliable

its then stuck in this loop

Other online apps are fine, firmware is up to date (downloaded to USB) Tv said its same version

Reset to factory settings, still no joy

Does anyone have any ideas ?

Thanks

[boomball]

Hi Quinnicus Not having a go at you at all - and I'm not really that annoyed - as I said it works fine on the Blueray attached to the TV - so I'm able to watch anyway - but it's clearly a TV issue, and I'm pretty sure the last update did fix the Netflix issues with the Sony TV's - so the math is pretty clear But I see the boffins are workin' away - so it should be fixed soon

[classic9]

I am facing the same problem on my W955BBU

[nstevens68]

Same problem on my KDL-42W706B come on sony sort this out.. I am having to go back to my apple TV and i hope that gives you a problem in terms of the image you want to promote

[Reerso]

Here is a response from netflix: Netflix Sauna

We have been getting reports of issues this Sony TVs and so our engineers have been made aware that some customers using Sony televisions are being prompted to perform an update when launching the Netflix app, but then it fails to load. Our engineering are working hard at resolving this issue right now as well

[vblease · Accepted solution]

FYI - It's now working for us. There was a message prompting to reactivate Netflix, all worked as normal after that.

[Reerso]

It works here too 🙂

[andrekrit]

Working again :smileyhappy:. Did not have to reactivate or anything.

[teefy-uk]

Likewise - working here, no reactivation. Yay! Thanks Sony/Netflix

[Casper-of-denmark]

Wuuhuu! Works for me too!

[Cainer]

Well done Sony and Netflix for getting onto this and fixing it quickly.

Thanks.