Error Camera may be in use by another application

[andrewjjoseph]

Hi,

I'm experiencing this error on my M5 at the moment.

"Error

The camera may be in use by another application. Please close the other application and try again."

I've tried rebooting, factory reset,safe mode, and clearing data/cache of camera app. Nothing works!

I just got my M5 and I'm disappointed by this.

The camera worked fine the first week only. I haven't done anything to my phone nor did I drop it to cause such issue.

Can someone help me out?

[mikesun]

Hi all ,  I cured this on my M5 by DISABLING  LOCATION in camera settings could be this easy for everyone .

Hope this helps all

[Ahmedsina]

Where is Sony support or Jake-SonyXperiaSupport no answer, no fix to this problem? 

[yahiaashraf]

I have the same problem ?????sony should find solution for this I buy this phone m5 for it's camera !!!

[BiGPatO]

I have the same problem with my z5, it was sent off last year as it was overheating they said there was nothing wrong with it even though it burnt my leg through my pocket, and few weeks ago my camera stoped working front and rear with the same error as you guys, if we cant get anywhere here maybe twitter, facebook, could help if enough of us complain maybe even stop another fool from buying a so called premium handset.

sony z5 premium = clown shoes!

how many posts will it take sony?

[BiGPatO]

is jake @sony even real??

[Concerned05]

I have exactly the same issue now...Tried everything possible but no luck. How is there still no solution for this? Really dissapointed in Sony. It started with my phone overheating, then my front camera stopped working and the then I got the error Camera may be in use...

[FriendlyDutch]

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@Carlin7000 wrote:
I have experienced this problem. It stops bothering when one disables Google: "hello Google" Try it, disabled and enable so that you can establish cause and effect.

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Tried this on my L1 and doesn't resolve problem for me. 

[FriendlyDutch]

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@uliwooly wrote:

@Mzet_RSA

Settings > apps >all > camera > clear data > restart the phone, if that doesn't work then 

boot in >>> safe mode

if that doesn't work then disable OK Google

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Tried this on my L1 and doesn't resolve problem for me. 

[FriendlyDutch]

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@Abhiroj wrote:
In case , if you are using clean master, I would advice to remove it , and then restart the phone. I had the same issue. Worked for me!

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Glad it worked for you, but I am not using Clean master on my L1

[Sanji97]

I have the same issue with my xpera z5