Sony HT-ST9 "Please Wait" issue

[red_picachoo]

Hi there,

My 1 year old HT-ST9 is now display "Please Wait" constantly.

I've tried holding the power button and minus key down for five seconds on the device  itself to do a reset but that doesn't help.

I'm not sure if the device attempted a firmware update itself but note a recent update on the Sony site for September 2016.  I also googled "Sony soundbar please wait" and got some hits on this model but no solutions.

Anyone have any idea how l can solve this?

Thanks

[Anonymous]

Hi there

Unfortunately you will probably need to contact an authorised Sony repair centre in order to get this fixed.

http://services.sony.co.uk/support/en/repair/asc

Cheers