Z5 premium problems overheating

[Aya_Metwally]

I was one of sony Xperia series phones fans until using Xperia Z5 premium
really it seems like I have got a heater not a phone with a bad battery, it isn't survive complete 3 hrs. 

I'm facing not responding massage too much and sometimes the phone chooses to be silent with itself!!!!!! 

I wish you have a plan to fix these problems,Sony 

Waiting for your feedback ASAP PLEASE 

[I_eo]

Same problem here! Have a z5 premium and never had that problem when I bought this phone... it started after upgrading to Nougat! I can't even see a 3min youtube video because it gets too hot! So this is the premium phone...?

[DisappointedSon]

Extremely disappointed with Sony, overheat, short battery life, random apps keep running at the background in my Z5 Premium. Factory reset my phone last week, still the same. I don't think Sony is going to fix this, I have seen enough of people complaining about the issue but yet no improvement at all. Not going to buy Sony products anymore. Switched to Huawei MLA-AL10 recently, much better than my Z5 Premium with half of the price in every way, except the IP68 rating. I'm here just to make some noise to ease my frustrations.

[Dragonstiner]

Yep, same issue. Battery life way too short, overheating even with simple apps like Web browser or YouTube.

 Even 4k video option isn't available for YouTube on andros latest system update.

Tried manufacturer reset and still not fixed. Im still way within my 24 month warranty and will return this phone for a fix.. If it's not fixed I want the newest phone out replacement. Not fair play from Sony.

[gelocardz]

Can't make videos over 10 minutes long. It crashes because of overheating problem. I'm not using the 4k application of the phone. Why is that!?Solution please. 

[Ammar73]

tried experia companion repair option but overheating problem not solved. absoluitly an irationional reply never used 4k video recording and still its heating like a heater. simply a shamefull technology with such high price. sony should ashamed of it.simply a fraud for its custoers. 

[Karthik25]

You will love Sony phones after doing this.. Battery doesn't stay longer at all because bck ground process is very high and really unwanted and useless. That's right. It takes almost 3.5 hours to charge and doesn't even stay for 3.5 hours whether you use phone or not. Have to charge minimum twice a day and atlast 7 hours a day go waste. But some how I found solution for it. Just install 2 apps to solve battery problem. 1st is no root firewall and ignore all unwanted apps and system apps to run in the back ground. 2nd app is install battery doctor and optimise the phone. This will help your battery last a day!!! Happy atleast now. Its my own discovery 🤣. Now love your phone for longer battery time.

[rajahajomar]

factory reset it and see if it solve your issues.

[Mac93]

I can't even using it for 10 minutes because of over hearting