Sony z3 compact xperia back and home button not working

[User105]

I am using z3 for almost a year and dint have any issues. Since last two updates i am facing two problems.

1. The drop down notification menu does not displays properly when slided over from top to bottom

2. Back and home button works once in a blue moon. Previously they were working great. Now i will have to try for more than 25 times to make that happen or restart the device.

Please let me know if this is a software issue caused by the latest software release or is there a way to bring back the old version of software. Eventually i need a working software and not this piece of ugly software quality.

Please respond when this issue will be resolved.

[Maranui]

Thanks for the answer.

Already tried a few times, still the same.
Safe mode, same problem.
I've delete all the applications I could, nothing change.

I can use the phone in glove mode but it's still very difficult to touch the navigation bar, and notification menu impossible to slide down.

[Uliwooly]

Have you repaired the phone?

@Maranui

[Maranui]

Yes, repaired and factory setting reset.

[Uliwooly]

@Maranui

Sorry to hear that, contact your Local support to get your device inspected

[Kelvinlcs]

I am having the same problem, only can use the home and back button when it's in landscape. My android and kernel versions are the same as above. Please help.

[Uliwooly]

@Kelvinlcs

Have you repaired the phone with PCC?

[sonicboomed]

I'm having the same problem.... my drop down menu works but the 3 bottom buttons don't work... seem like thay are depressed permanently....

the advice seems to be fix it with PCC, but given that I haven't seen anybody in the forum say that it worked for them, is there really any point in us doing it? 

So I'm still a bit confused... is it a hardware or software problem???

[Maranui]

Seems like even Sony does not know. :-S (or does not care)

[Uliwooly]

@sonicboomed

That's how you narrow down if its a hardware or software issue, just repair it with PCC and report back.

[Uliwooly]

@Maranui

based on all your replies, your problem might be hardware related, contact your Local support to get your device inspected, keep in mind that this is a user based forum