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Don't create duplicate posts, this is a user based forum, you can contact Sony directly >>> Local support to get your phone inspected
Yes bro am also facing the same problem, please anyone give great idea.
Note:
1. I also restarted many times.
2. I have reset my mobile for factory settings.
3. Also safe mode also same problem.
4. When we lock our phone the same place touch working fine.
Best,
Aslam
One more disspointed user Sony xperia Z3 compact
15.12.2015 from India
I love sony before this issue now get irritae with this sony z3 compact.
Same here: xperia z3 compact. For a week or 2 now, home/drop down/back buttons don't work when in Portrait. Only if I turn the phone in Landscape position they work. But not all applications are working in Landscape. I have to open a new app and close all of them after. It is ridiculous.
Repairisout of question: phone is out of warranty. Plus the Service guys will keep it at least 1 month, like the last time when the power button stoped working.
If it's a software issue, please release a new update asap.
My xperia z tablet has android 5.1.1 and kernel version: 3.4.0-perf-gbccb33a Fri Jul 10 (DOESN'T HAVE THE PROBLEM)
Myxperia z3 compact phone has android 5.1.1 and kernel version: 3.4.0-perf-gbe52486 Sep 17 (HAS THE PROBLEM).
Hi.
Same problem here!
Anyone find something to fix it?
With "glove mode", it works better, but it's still very annoying.
Thanks in advance if someone find the solution.
Mara
I'm in Indonesia and my Sony Z3 Compact started to face same problem since new years. I try factory reset and it did not work for me.
I have already done all the process suggested but not solve the problem. Back button and Drop-down Notification are still not working.
My temporary solution is ...
1. Drop-down Notification : Settings -> Display -> Screen Rotation ->
- Auto-rotated screen : on
- smart screen rotation : on
2. Home & Back Button : Settings -> Display -> Glove Mode (On)
Note : press the button slightly below the icon
Still waiting for permantent solution.
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