Photo editor crashes

[elfer84]

problems with photo editor.
not working in my mobile xperia z3

[SomeQuickAdvice]

Hi,

Some questions:

> What SW do you run? lollipop or kitkat?

> What happens when you open photo edtor? Does it crash? Does it always fail or only some times?

> Are you trying to edit images on exernal SDcard?

[elfer84]

Hello
Thanks for responding.

-I have the lolipop.

-notice
Unfortunately, photo editor stopped working

-always fails

-try to from the mobile memory and also from the external memory

[Rickard]

Sorry to hear that you have issues with the photo editor.

I recommend that you wait for the next software update which should fix this. We have found and fixed an issue that may cause this in this update.

By the way, i took the liberty to change the topic to specify what's wrong with the app to make it easier for other users to find it.

[Qatrium · Accepted solution]

Actually my photo editor doesn't crash at all, try clearing cache: Open Settings -> Apps -> All -> Photo editor -> Force stop and Clear Cache -> Restart phone

[Uliwooly]

I wasn't able to recreate the issue, could you elaborate? also do you have any antivirus, taskillers, battery apps, ram apps, booster apps, sweeper apps and/or have you disable any app? 

@elfer84

[elfer84]

hi thank you all for the help.
Quester
I did what you said and it worksthank.

a greeting

[Qatrium]

Anytime, glad I could help.

Kudos = Thanks by the way :smileysmileywink:

[LegalFist]

To cut it short this could be an editor problem, or a phone issue. I want to ask if there is a possibility to use a third-party app for editing photo. To be honest, I was looking for an unblur function on my Xperia, but I did not find it, I have a really good app for unblurring www.softorbits.com/unblur-photos/ So here is the question, can I integrate somehow this app in my Sony Xperia or I need to find something like this specially made for mobile platforms?