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Smart lock is missing on XZ1

RayRayRay
Visitor

Smart lock is missing on XZ1

The smart lock page appear empty, it was functional before but I noticed that location smart lock is not functioning.signal-2017-11-08-230820.png

 tried restarting the phone but nothing happened. 

BTW, it's XZ1 dual.

Phone is updated. 

There is someone here that posted the same problem but his post was marked as solved for the wrong reasons.

/t5/Xperia-XZ1/Smart-lock-is-missing-xz1-Bluetooth-issue/td-p/1273856

Please report this to the software department and thank them too for the awesome job they're doing so far.

Thanks in advance. 

Tags (3)
12 REPLIES 12
androlool
Visitor

It's an oreo bug.

Go to settings> security >trust agents then disable smart lock. Reboot and enable smartlock again

RayRayRay
Visitor

Thanks for replying and sorry for the late reply.

I did your steps before posting the problem but that didn't help but the next day after posting here the loction smart lock start working again!!

And I also discovered another bug where the navigation buttons dissapear but still function in the software update menu

Screenshot_20171127-214255.png

but it is not really a serious problem but worth reporting.

Thanks.

Daveilsanto
Visitor

Thank you! 🙂

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hellionprime
Member

My XZ1 is a wonderful phone since day one, best phone ever. congrats folks

just a slight issue the smartlock option doesn't work  Slightly_frowning_Face under setting when I go to smartlock my pin is resqueted so far so good and right after that all I get is blanck page Slightly_frowning_Face the menu is empty.

any advice ? I don't want to reset my phone the for this

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hellionprime
Member

sadly the new update with the last security patch didn't fix anything Slightly_frowning_Face

Sir_Carsten
Visitor

My navigation buttons disapered, had to reset the mobile.

ablrmn
Visitor

Screenshot_٢٠١٨٠٢٠٩-١١٥٧١٦.png

disimes95
Contributor

Hi @ablrmn 

By what i read in this topic here in the forum, it´s a Android 8 bug, so try this:

1. Disable trusted agents on security settings

2. Restart phone

3. Enable security settings

Let me know how it goes Slightly_smiling_Face

ablrmn
Visitor

I worked with this solution and succeeded but if i restarts the phone it does not work again Thank you for your help