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Screen stays on while making a phone call

SOLVED
ArchangelGabrie
Visitor

Screen stays on while making a phone call

Hello there, 

Just as the title says my screen stays on while making a phone call or receiving one. Only solution so far is to turn it off manually by pressing the button. That's pretty annoying.

I already tested all relevant sensors in the "About Phone" - settings and they work just fine.

Furthermore I don't use any protective covers.

Any other ideas how I could fix it? 

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.NL.title
Strampke
Expert

-Do you have smart backlight control on?

-Do you have your phone in your hand or close to your head while calling.

-Does it happen in date mode too?

View solution in original post

4 REPLIES 4
profile.country.NL.title
Strampke
Expert

-Do you have smart backlight control on?

-Do you have your phone in your hand or close to your head while calling.

-Does it happen in date mode too?

ArchangelGabrie
Visitor

Thank for the reply:

Smart Backlight is turned off and I have the phone in my Hand and at my ear (pressing all kinds of buttons with it, cause of the turned on screen)

What's Date Mode? Never Heard of it. 

ArchangelGabrie
Visitor

Ah, I think you meant Safe Mode. Tried it and it works. And now it's working even in normal mode. O_o

I don't understand this. Thanks mate

profile.country.NL.title
Strampke
Expert

Date mode is when you're on Tinder :smileysmileywink: