I have just moved from a XZ2 compact to a series 5 II and am unable to open instagram posts from the grids in the new handset. We have two 5 II handsets in our house, and neither will allow posts to open (the image is highlighted whilst pressed, but you can't see the other photos or text in the post). Instagram is running properly on our two old xperia models (xz2 and another ) and the software is identical on both (android 10, same version of instagram, same phone settings and same wifi)

Therefore, I can't help but think it's to do with the handset or camera clashing with the instagram app. I have followed all the advise re force stop, turn off stamina, clear cache, delete and reinstall, restart phone - but no result. I CAN access the grid posts on this handset if I go through the main browser (chrome) but this is not a great option.

Has anyone else come across this? I'm close to returning the handset for another brand