I purchased a KD43XF7596 TV yesterday, but I can’t get it to find Freeview channels.

- the same antenna cable plugged into a TalkTalk Youview set top box works fine. Gets 100+ channels. Plugged into the TV, nothing. 

- I did a factory reset and updated firmware.

- tried digital auto tune on full range - no channels found. 

- on the manual tune page, strength and quality of signal are both zero. 

- everything else on the TV seems to work as expected. 

Anyone know if there is some compatibility issue here? Or is it just broken?! 

Thanks,

Dave