First who at Sony went “yes waiting 10-15 seconds when pressing the guide button on a £700+ TV is good” and let’s say it has a load of features but not ship it with any of them… Anyway onto my point.

My letter to Sony. I have a list of issue with my £750 TV (Should be doing this after 3 weeks of use? No.) I will be contact the place I bought this TV as it was sold without features as advertised and would be wanting a return.

BAD POINTS

Takes up to 5 - 10 seconds on TV to respond to changing the Freeview channel. (Built in)

Can take up to 5 - 10 secs to change from home menu to TV

Google play store will no longer load. Cleared cache and data and rest the TV does not work. TV slows down over the course of a few hours on and needs a reboot.

Sync is out on most sources. Very bad on Xbox one as an example.

Sometimes response time on power on/off can be 15 - 20 secs

HDD recording was advertised but not available at this point

TV Guide takes a good 20 seconds to fully load. Click guide black screen, then the guide will load then the TV will load behind it. Select a channel it will wait another 10 seconds.

Various missing features that were advertised but not present such as twin tuner and you-view!!

Netflix will no longer load as well correctly. Choose a movie and it won’t load just crash or black screen. I know its Netflix but if you put a Netflix button on the remote make sure it works.

BBC iPlayer is slow and another other catch up service. Had to buy a NOWTV for catch up as the TV is so slow.

WI-FI is just awful… Just don’t. Turn TV on WI-FI not connected. Go to settings WI-FI connected go back out WI-FI not connected. WOW. Really? Having button on the remote which when pressed say feature not available… not good at all in my book.

GOOD POINTS

Picture is very nice – Very good watching a movie in 4K and also 1080p and 720p im sure the picture will hold for many years I’m sure. Cannot deny this the picture colour is amazing. I did have to change the picture mode for gaming but still look amazing let in this mode.

5 years warranty with Curry’s /PC world.

Summary

I want to let everyone know about the latest Sony android TV’S MY model is: KD-43X8309C I would not buy this TV if I was you. There is an update on the 13th of October which is meant to fix the speed issue and other issues but will not include twin tuner and you-view. I would rather at this point go back to the LG 1080p model they had at the store. In my house we have a LG downstairs and the interface it 100X better and FASTER than this SONY. Currently if you want a fast smart TV with a nice picture I would get an LG. This may change with the update which could fix all these issues but we will see.