I have a brand new 50W807C that I'm trying to get to full operational mode. One issue I'm having is with the Amazon Instantvideo app. I have logged in properly and now whenever I select a video or TV show it says "Player error. We are experiencing a problem playing this video. If this problem continues, please contact Amazon Customer Service. Unknown_Error" Restarting, deleting cache did not help. Then I found out on Amazon.co.uk when logging into Prime that you apparently have to register the device with Sony Essentials which is now the Sony Entertainment Network. On the latter's website says I need to click the Home button, look up the Sony Entertainment Network app and type in a code. However in my W807C (android) I do not find any Sony Entertainment Network option or code.

Any ideas?