Headphones WH-1000XM4 Pause and power off function

[ian-davies]

My headphones do not pause when I remove them.  Nor do they power off after 15 minutes.

I've got software 2.7.1 and I've reverted to factory settings twice, and re-installed the Sound Connect App. No joy.

I've selected the options under "System" in the App.  I'm hoping they can be repaired, but has anybody experienced this problem.