Why my AntiVir gets deactivated???

[Sabi]

Hi everyone;

I have got AntiVir Version 6 for Windows. Every now and then I have to activate it from ¿Service¿ in "Admin tools" as it goes off automatically! :smileythinking:

Has anyone had this experience before? And knows why this keeps happening?? It is quite frustrating to check if the umbrella is up!!!

Sabi

[rich912]

I have no experience of AntiVir, but it is well known that some viruses disable your antivirus programme.

For starters I would run a full virus scan whilst in `Safe Mode¿ and follow that up with an Ad/Spyware scan.

[seb21__]

I use AntiVir too. I agree with Rich.

I would download Antivir again.
After this, I would restart the Computer in the Save-mode with network. Activate your Firewall and use this Link:

http://de.trendmicro-europe.com/consumer/products/housecall_launch.php

this is a online virus scanner. You need the IExplorer to use this scan.
Make a complete systemscan and reinstall AntiVir.

[rich912]

And just in case anyone has a problem understanding the German language, this is the same link in English:smileywink:

[kee-lo_]

What is this program?

Seriously get yourself AVG, it's excellent and it doesn't cost a penny if it's for home use.

[seb21__]

 And just in case anyone has a problem understanding the German language,

[Sabi]

Thanks for your reply Seb;

I don't know how to restart the computer from safe mode

If I have to install AntiVir again, I have to uninstall it first, right? How do I protect my PC against viruses while the installation is being processed???:smileyconfused:

[Sabi]

Hi Kee-loo

Which site is the best to get AVG from? I have "Ad-Aware Se" would that clash with it?:smileyconfused:

Sabi

[seb21__]

press F8, after you have seen the VAIO logo.

in the safe mode, windows loads only the most important drivers.

the result is that N O R M A L L Y no virus can start in this mode.

(may be, I'm wrong)

How do I protect my PC against viruses while the installation is being processed?

Make a online Virusscan (use the Link from Rich)
I would check the Firewall. (Sygate sycurity scan )

[kee-lo_]

from their official sitewww.grisoft.com