VPCF13C5E Battery problems

[andytl755]

Laptop will not function with only the battery connected.

Laptop functions correctly with only the power cord connected and also functions correctly when power and battery are connected - but battery does not charge.

I have now purchased two new batteries (a genuine Sony) and the original and the new ones all behave in the same way. I have cleaned contacts, I have reinstalled Windows 7 x64 (which is the original OS for my system)

Any ideas are gratefully appreciated

[Anonymous]

Hi there,

I might be best to contact Sony support here.

Let us know how you get on.

Best wishes,

M