DVD Player

[robinanderson]

Hello my DVD player has stopped working correctly. It will play some DVD's BUT NOT all. None of them are Blu Ray and all area 2! Would appreciate if someone could give me any clue! It still plays Audio Cd's too. 

[robinanderson]

Hello Hannah the link they gave you is NOT working sad to say. I still do not understand why the DVD plays one standard DVD but not the others! The truly ironic thing is they all play perfectly on the Sony DVD player which is attached to the tTV!

[HannahEd01]

Hi, here's the link again: https://www.sony.co.uk/electronics/support/articles/00121830

Let's check what is the difference between these disks, maybe that will give us an answer.

[robinanderson]

I upgraded simply because they were all green P's and at the start no issues. The CD that plays ( The Lost World of Mr Hardy ) and El Cid is shown as UDF in file system - the others show NOTHING! All play perfectly on the one connected to TV! I would have no clue about how to start uninstalling windows 10  so will just have to suffer being unable to watch!  

[HannahEd01]

Hey, so sorry to hear what you're going through 😞 but if it's only few CDs not working it's certainly not the computer don't you agree? Maybe the ones that don't work has something different like format? Check the supported disks on page 51 and the notes after: https://www.sony.com/electronics/support/res/manuals/Z012/Z012663111.PDF

Try the steps here too: https://www.sony.co.uk/electronics/support/laptop-pc-vpc-series/vpcl21m1e/articles/S700023596

[robinanderson]

I have not tried ALL my DVD's by any stretch but any which have failed here have played without ANY issues on DVD connected to my Sony Bravia TV makes no sense at all.

[HannahEd01]

Hello again ^^, I would say try a system recovery, https://www.sony.com/electronics/support/articles/00020285

Let me know if that made any difference.