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I bought a VGP-BSM20 mouse two years ago in the UK from my local registered Sony Center and now I can't even find it listed as a supported device. I got some kind of cryptic message that it is only supported in Brazil ??? Am using this mouse with a VPCSB Vaio running Windos7 Pro but cannot configure any of it's functions as Windows is looking for a Microsoft mouse. Was hoping to find a driver but no luck. Find it extemely odd that I hook a state of the art wireless Vaio mouse to a state of the art Vaio laptop and I have no more functionality than I would from a $10 generic mouse. Any Ideas out there? Cheers
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First of all: have there been any drivers / software delivered with your mouse? If yes, these are the ones that you should use.
Secondly, if you are unable to find the right one somewhere else (and I can see that it is not the most popular device in the world...), then I suggest speaking to SONY support and ask them for their guidance.
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Hi there
Its ok, Ive moved this one as well to the correct forum.
Cheers
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First of all: have there been any drivers / software delivered with your mouse? If yes, these are the ones that you should use.
Secondly, if you are unable to find the right one somewhere else (and I can see that it is not the most popular device in the world...), then I suggest speaking to SONY support and ask them for their guidance.
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Thanks for reply takrzem. No, there were no drivers supplied with the device, just instructions for how to set up on bluetooth. It does come up as a bluetooth device with the correct name but I have no direct controls for it and, for example, can't configure the wheel click. I honestly would have thought that connecting a Vaio mouse to a Vaio computer would mean that there would be some sort of software control between them.
I just find it bizarre that two years back I was buying a state of the art Vaio in the Sony store and this was the recommended Vaio specific mouse and a *very* expensive mouse at that and now they don't even list it as one of their devices. The list has every other mouse in alphanumeric order up to #15 and then continuing with #30 but mysteriously no #20.
I will indeed be speaking to Sony support and thanks again.
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It does look like this product uses generic MS driver - which should work anyway, but will be indeed limited in what can be set up / configured. That's one of the key reasons why I presonally always choose Logitech for such peripherials.
If this is the case, then I can only suggest following: I remember from old times in the 90s (Win95 etc.) 3rd party freeware/shareware that allowed setting up additional mouse features. I bet such software still exists. Worth spending some time on investigating these if really required.
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I'll do just that and many thanks for your help.
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