SWF-BR100 compatible Sony tv’s

[Pockets24]

Hi. 
I have two Sony Bravia TV’s, are these both compatible with the Sony SWF-BR100

KD-55X8509C and KD-55AG9.

thank you 

[IamNic]

Hello @Pockets24,

this subwoofer uses a transmitter, which gets power from USB and uses the audio out (headphones port) as input.

Therefore is is compatible with any TV which has a USB port for power and a headphones out.

- Nic

[Pockets24]

Hi Nic,

The sub works perfectly with my KD-55X8509C but I tried using the sub on my other Sony KD-55AG9 and it doesn’t want to work.

I’m trying to see if Sony will reply to my message and I can’t seem to contact Sony for any help. 
Are you a Sony Expert ? 
many thanks

Duncan

[IamNic]

Hello @Pockets24,

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@Pockets24  schrieb:

I tried using the sub on my other Sony KD-55AG9 and it doesn’t want to work.

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have you set the headphones out port to the mode "subwoofer" in your TVs settings?

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@Pockets24  schrieb:

I’m trying to see if Sony will reply to my message and I can’t seem to contact Sony for any help. 

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As this is a user - user forum, I doubt you will receive any reply from Sony, unless the post is escalated to the support.

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@Pockets24  schrieb:

Are you a Sony Expert ? 

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That is just how the account-status is called.

- Nic

[HannahEd01]

Hey pockets24, try the chat service: https://services.sony.co.uk/supportmvc/en/contact?cpint=spt-footer_contact

They answer instantly.