Sony Bravia KDL-40R473A

[sue6788]

Hello

My Sony Bravia TV, there is no picture but the sound is working fine.  I have tried unplugging then plugging back in, i have held the on/off button for 60 seconds and tried all other fixes but cannot get the picture back on.  I cannot access the menu as this does not show on the screen when selecting the buttons.

Any help would be appreciated

thanks 

[SkyNet404]

Did you make sure that you're not using a wrong input? It's better to check it as well. 
You can also try a forced reset for it: https://bit.ly/39z6LmF.
And if that didn't help, then it'll need a repair most likely buddy. 

[sue6788]

Hello

Thank you for your message and i apologise for the delay responding.  The solution has not worked.  I think it is the backlight that has gone as when I shine a torch to the screen when dark i can see a faint picture in the background.

Many thanks for your response though, much appreciated

thanks Sue

[HannahEd01]

Hey sue6788, I think it can still be repaired, try the nearest service centre using the locator: https://locator.sony/en_GB/servicecenters/?zoom=5&latitude=54.29088&longitude=-2.37305&categories=te...