KDL-48WD650 panel issue, please help!

[AlexandruRai]

A few days ago, 2 horizontal lines appeared (one is more intense on the shots below) on the lower side of the TV screen from one side to another. I read somewhere that this issue can be solved. It would be great if someone can help...

Samples:

Thank you!

  

[royabrown2]

@AlexandruRai 

Me, I’d be more worried by that huge splodge of Dirty Screen Effect……

[AlexandruRai]

It’s because of low light shooting camera performance (issues that Sony never solved, even many ppl complained of 10II - see Xperia 10II, 2020>2021 threads!), it's nothing more with the TV's screen. Please help in the case of that lines if you can...

Thank you!

[HannahEd01]

Hi AlexandruRai, try following the steps here:

https://www.sony.co.uk/electronics/support/articles/00091660https://www.sony.co.uk/electronics/suppo...

[AlexandruRai]

The link is broken, like below, it shows nothing... Please send another link...

 

[AlexandruRai]

Broken link! Send another!

Tk u!

[HannahEd01]

Sorry about that, idk what happens when I hyphenate it, here is it:

https://www.sony.co.uk/electronics/support/articles/00091660

Copy & Paste please

[AlexandruRai]

Thank you! I did these and the lines are not vanished. Now are 3, very subtle under the one is more visible, but it seems to be multiplying. Please help!

[HannahEd01]

Hi AlexandruRai, I would contact Sony to check what's next..