KDL 42W653A EPG Showing "No Event Information" for many Freeview Channels

[BarrieP]

Never, ever had this problem with a £20 Tesco branded Freeview Box, so clearly the problem is the TV, but what can be done?

[Anonymous]

Hi there

Does this link assist:

http://community.sony.co.uk/t5/Televisions/KDL32w654/m-p/1475540#M18232

Cheers

[BarrieP]

Thanks, I'll re-tuning trick once the current movie has finished... I'm not that hopeful, but worth a try!

[BarrieP]

Still the same ( as I expected... though worth a try! )

I've got a better aerial cable on order, which might help if the signal is too iffy, though it was fine for previous STB...

It's perhaps also possible that :

1) The STB kept the list up to date while on standby, and the TV doesn't ?

2) The STB was better at re-trying when it had failed to get program info ( e.g. due to iffy reception ) ?

It's pretty crap that an old £20 Technika STB vastly outperforms a new, £500 Sony Smart TV on such fundamental functionality...

[Anonymous]

What channels or groups of channels are you having problems with.

The following website lists the channels according to which multiplex they are on.  Generally if one has a problem, the others on that same multiplex will too.

http://www.ukfree.tv/allchannelsmuxes.php

a better aerial cable will also assist to - a shielded one preferably (incase of interferance)

Does your aerial cable go directly to the TV, or does it loop via another device/box first?

[BarrieP]

Lots of channels, but I'm not sure if it's consistant or not... I'll make a little log...  If I switch to an affected channel, it never fails to then get the info, and I've not yet seen any signal issue with the picture.

The aerial lead goes from a signal amp, straight to the TV...  it's actually 3 cables, I'm about to replace it with one longer one... ( only about 3m though ).

It's a rented house, so I don't know the history of the signal amp, but I can't get hold of an unamplified signal here.

In the bedroom is a regular socket... which seems to work AOK with the old STB ( which, to re-iterate had the same cables etc before, and worked fine ).

[Gabitait]

I have the same problem ie BBC 1 and. 2 worked before Nd now they dont but for expample BBC news still works fine?  It just the HD channels that dont seem to all work. Any ideas?

[Anonymous]

Hi there

I have the same problem at the moment (BBC HD Channels - Multiplex PSB3-BBCB) - Are you on the Oxford Transmitter?

Cheers

PS: Its probably a transmitter problem - or atmospherics.

[Gabitait · Accepted solution]

Yes we are but we have just set the whole tele back to factory settings and
hey its back!



Maybe that helps you too.



Thanks



Gabi

[Anonymous]

Just done a full retune - No not working properly for me.  But then again, I have had problems with other channels over the last 2 weeks or so.  Im in a flat complex, and other residences have the same issues - I'll get them to check our aerial/dish (again) as I think we have an additional problem.

Glad its working for you though