EPG reminder function stopped working on 01/01/21

[almaxwe18]

I have 2 old TVs - KDL20S4000 & KDL26S3000 - as of this morning (1st Jan 2021) the reminder function on the EPG stopped working. When I try to set the reminder I get an error message saying "This event data is invalid". I use the reminder function a lot to plan my viewing. How do I get ***** working again?

[Scottydog124578]

thanks for the update, hopefully that employ action and not just words!!

[Sue422]

My TV has same problem. It’s a KDL-40V2000

Very sad

[CJENKS]

I have the same problem too

[dreamtheimpossibledream]

Has anyone reported this problem to Sony?  My husband reported it on the 3rd January 2021; checked for update from Sony on 8th January 2021; referred by Sony to Freeview.

Freeview are aware of the problem and are working with Sony.    Covid 19 vaccine may be successfully rolled out before this lot get the problem resolved!

[almaxwe18]

Any idea who to contact in Sony to log this?

[PopperTop]

I contacted Sony UK on twitter, they said their engineers are investigating the issue.

[katrini]

I had sent a message SONY (there is a contact form) and they replied with some solutions. I tried the first one and it worked. 

[readerwendy]

What did you try that cured it?

[katrini]

Unplug the tv, press the ON button for 30" and then turn it on. If the SONY logo is on, it is fine. There are more solutions if this does not work but, as the answer is in Greek, I have to read them again and translate. I can say that SONY Greece was very professional and quick giving me solutions.

[PopperTop]

That's a power cycle. Does nothing for the invalid EPG data issue, there's a coding conflict somewhere with the time/date seeing how this all started when 2020 turned to 2021.