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xperia S does not turn on, red light when charging.

CRMSNGRD
Visitor
December 2013
December 2013

xperia S does not turn on, red light when charging.

My phone, after spending a day on a boat, was low on battery (this was 2 hours after leaving on the drive home). It went from 6% battery to shutting down completely in a matter of seconds. I plugged it into my car charger immediately, but it has not turned on since.

Previously i have had problems with the headphone jack not recognising if earphones were plugged in or not, but this usually resolved within a few minutes. On top of this i have once struggled to turn the phone on due to i believe a once off problem with the power button.
Recently the headphone jack has been playing up a lot more than usual, but it never resulted in this.  I have never experienced any other problem with the phone.

PROBLEM: Once it turned off, I have been unable to restart my phone. When charging it shows a dull red light like when charging less than 15% battery. I have charged it now, on and off using multiple different charges for 6 hours, and have left it on its original charger as i write this. The power button plus volume up has no effect. There is no vibrations when i turn on the device. The screen which usually loads something when charging, has not displayed anything since turning off. It does not connect to either an apple or windows computer with a usb cable, volume down key depressed or not. It does not get hot to touch while charging, and i remember according to AVG that the battery quality that day was "good". After 6 hours of charging, the red light is still there(and usually a full charge after 1.3 hours, leaves a green light)

Put simply, the only responce of any kind i get from the phone is a red light when charging.

What have i done? recharged the phone for 6 hours, tried power button, restart button combo, usb connection with both an apple and windows computer, i also put it in rice in case there was any water but did not change anything.

anything changed? after 2 hours of charging on the wall, the red light disapeared... tried the above, nothing happened, unplugged the phone then replugged it in... red light.

I will try to get it repaired shortly along with a broken PS3, but i would rather a solution, as both my work and social life heavily depend on it.

thankyou in advance

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27 REPLIES 27
vijay_cbe
Visitor
July 2014
July 2014

It works , I try to turn on my phone LED on display shows red colour even  after charging it for 7 hours with charger,

I tried all the steps given in the forum , but one solution got worked for me,

I just connected my phone with laptop for 20 mins , I tried to turn on . It switched on and  I saw that 4% battery,I kept the phone connected to laptop untill the battery is full,

I dono how good this solution works for others.....

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Sriforzaroma
Visitor
September 2014
September 2014

Hi, 

The Perfect method is too put charging in a laptop(Not through other adapters) for around 30mins, Then after that you'll be able to see the battery symbol. It worked for me after trying so many ideas referred from this forum. Slightly_smiling_Face

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Smita
Visitor
October 2014
October 2014

thanks a lot.. I had the same problem.. it did work for me.. !!!

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djn235
Visitor
June 2015
June 2015

 hey guys i've got the same problem i've installed sony PC companion but it doesn't even recognize the phone what shoul i do 

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Rosie-020893
Visitor
June 2015
June 2015

Hi! im having the same problem with my xperia Go, but i only have Mac computers, where can i download this for my Mac book?

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Pandian1983
Visitor
July 2015
July 2015

use a higher amperage charger output charger output: 5V, 1A (or)
Charger output: 5V, 2A with in 10 to 20 min ur mobile willpower up (or)

connect to a pc/laptop and wait for few hours it will be working fine.

the problem is due complete drain of ur mobile battery worked for me in more than 10 mobile.

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Berik
Visitor
August 2015
August 2015

Hi guys! I've tried every method you advised over here. Nothing worked for me. Strange thing after red light phone tries to swich on or trying to display charging status. White SONY turns up for couple of seconds on screen an slowly fades away. Then same storey repats again, red light after SONY logo. For many hours. May be new battery required? Can you help me with my problem please as I was keeping important files in my phone.

@CRMSNGRD wrote:

My phone, after spending a day on a boat, was low on battery (this was 2 hours after leaving on the drive home). It went from 6% battery to shutting down completely in a matter of seconds. I plugged it into my car charger immediately, but it has not turned on since.

Previously i have had problems with the headphone jack not recognising if earphones were plugged in or not, but this usually resolved within a few minutes. On top of this i have once struggled to turn the phone on due to i believe a once off problem with the power button.
Recently the headphone jack has been playing up a lot more than usual, but it never resulted in this.  I have never experienced any other problem with the phone.

PROBLEM: Once it turned off, I have been unable to restart my phone. When charging it shows a dull red light like when charging less than 15% battery. I have charged it now, on and off using multiple different charges for 6 hours, and have left it on its original charger as i write this. The power button plus volume up has no effect. There is no vibrations when i turn on the device. The screen which usually loads something when charging, has not displayed anything since turning off. It does not connect to either an apple or windows computer with a usb cable, volume down key depressed or not. It does not get hot to touch while charging, and i remember according to AVG that the battery quality that day was "good". After 6 hours of charging, the red light is still there(and usually a full charge after 1.3 hours, leaves a green light)

Put simply, the only responce of any kind i get from the phone is a red light when charging.

What have i done? recharged the phone for 6 hours, tried power button, restart button combo, usb connection with both an apple and windows computer, i also put it in rice in case there was any water but did not change anything.

anything changed? after 2 hours of charging on the wall, the red light disapeared... tried the above, nothing happened, unplugged the phone then replugged it in... red light.

I will try to get it repaired shortly along with a broken PS3, but i would rather a solution, as both my work and social life heavily depend on it.

thankyou in advance

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verdandi
Visitor
July 2016
July 2016

My xperia tab S also encounter the same problem. It doesn't turn on even if I charge it, or hold the power button and volume up. I tried to factory reset but it doesn't work. Then awhile ago I just plugged it in and let it charge. I left it for 8hrs charging then I tried to turn it on. Then it works. I was about to go to sony store but thank God my tab is ok so I didn't go. Oh, my tab stop working for a month now. But its ok now. 

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areeb722
Visitor
November 2016
November 2016

myne also after repairing sony xperia phone from xperia companian my had came many issue the service centre just try to check software problem but they cant do then they told me to spend 7000 rs to hardware problem 

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