X800 4k Player help - Menu Blinking / Flickers

[mattiemax]

Hi There

I am hoping someone can advise me of a solution to this issue. I just purchased the X800 4K Player and have it connencted to my KD-65X8509C TV.

Both have the latest firmware. I set my TV HDMI port to "Enhanced" and was ready to go. Although once i turned on the player and got the homescreeen the screen kept flickering or blinking, cutting off and coming back on again but to make things stranger I put a movie disc in and once it starts no issues and plays without any problems. Once the movie is over and back to the homescreen the blinking/flicker is back.

Does anyone else know what to do with this issue? I do also have a PS4 Pro, and another Sony home cinema system connected to my TV would this be causing an issue?  It is probally a simply setting that I have thought of but it is driving me banannas lol

Kind Regards

Matthew   

[cass_n]

Hi @mattiemax and welcome to the community,

Does this problem still happen if only the X800 is connected to the TV? If not, there's probably a CEC conflict with another product - so something to check.

Cheers,

C

[Jidewe]

Hello,

I have the same issue with my X700.

The problem appears on the menu and when I'm looking at non-HD content (like a bluray Bonus, or a DVD)

However, I've watched already two 4k blurays without having this issue.

I tried to disconnect every other HDMI cables but it didn't help.

My TV is a "LG OLED55B8V".

What can I do ?

Thanks for your help.

[LightFoot]

---

@Jidewe wrote:

Hello,

I have the same issue with my X700.

The problem appears on the menu and when I'm looking at non-HD content (like a bluray Bonus, or a DVD)

However, I've watched already two 4k blurays without having this issue.

I tried to disconnect every other HDMI cables but it didn't help.

My TV is a "LG OLED55B8V".

What can I do ?

Thanks for your help.

---

Hi @Jidewe

Interesting, I have my X800 connected to a HT-ZF9 soundbar. I have to set the HDMI Signal Format to "Standard" on the HT-ZF9 because the Menu doesn't appear when it is set to "Enhanced". No biggy for me as I don't have any 4K videos. I tried setting the X800 Output Video Resolution to fixed 4K from Auto but it made no difference.