UPDATED ***RDR Stuck in Update or no Digital channels issue***

[Thalamus.]

Hi all,

To avoid having several thread son the same subject I thought I'd try an let you know what I believe has happened so far, please don't shot the messenger after all I am only a user like yourselves & DO NOT WORK FOR SONY..

As you all have noticed Sony do not have technical support on the weekends, one of the 'Experts' noticed several users posting regarding RDR machines either stuck in Update or Digital channels missing and emailed one of our contacts in Sony this morning but as far as I am aware there has not been a reply..

I have also noticed that the newly appointed Community Managers have as also flagged this issue to their dedicated team (see post), unfortunately as it's the weekend I wouldn't expect any information to made available until Monday..

Quinnicus has posted two temporary workarounds that will hopefully allow you to use your RDR's..

For those stuck in Update please click HERE

For those with the No Digital Channels Issue please click HERE

I can imagine that you are frustrated by the lack of official response from Sony but could I ask that rather than creating several threads on the subject you instead just click on Me Too on this thread that will indicate how many users that have visited the forum are affected by the problem..

I am affected by the current RDR Stuck in Update or no Digital channels issue & have clicked on Me Too

UPDATE:

Hopefully the EPG is on your Sony RDR devices should now be back to normal..

I would like to thank all the Community forum members who helped in assisting others through this problem..:smileythumbsup:

[Thalamus.]

Hopefully the EPG is on your Sony RDR devices should now be back to normal..

I would like to thank all the Community forum members who helped in assisting others through this problem..:smileythumbsup:

[almenzies]

I'm back in business, and back in the UK. Many thanks to everyone who helped. All's well. Nobody died.

[Annie888]

Press and hold the on/off switch until the unit switches off, then quickly press it again. This cured mine and it's now working normally with the EPG.

[jackidarkside99]

I'm back in business now too.

[christineandmichael]

We to had to turn off the DVD recorder
and turn it on quickly, now everything seems to be working ok. Thanks to Sony you saved us a packet.

[JimG666]

My two Pioneer LX60D's have recovered too (apparently).  Seems like a corrected EPG update was issued overnight. Grateful that Sony Community users (and by implication, Sony) were able to apply enough pressure to get this fixed. A pity Pioneer do not offer a similar service to their customers.

[Thalamus.]

Hopefully the EPG is on your Sony RDR devices should now be back to normal..

I would like to thank all the Community forum members who helped in assisting others through this problem..:smileythumbsup:

[pewrigh38]

all my boxes are now working again using the uk as location 

so back to normal

[john.williams.007]

whoopie do

mine is now bact to normal

thanks for your information.

[john.williams.007]

What we want now is a explanation.

who did it

why was it done

where is the apology