Sony ZF9 firmware update

[PaulinBont]

Hi, 

Trying to locate which input my soundbar is connected to on the  XF9005 in order to do the update but can't find the soundbar on the TV menu ( assuming it's via ARC but as the TV is wall- mounted, no way of seeing)

If anyone cleverer than me could walk me through it, I'd be very grateful.

Thanks

Any ideas why the soundbar isn't showing up?

[LightFoot]

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@PaulinBont wrote:

Hi, 

Trying to locate which input my soundbar is connected to on the  XF9005 in order to do the update but can't find the soundbar on the TV menu ( assuming it's via ARC but as the TV is wall- mounted, no way of seeing)

If anyone cleverer than me could walk me through it, I'd be very grateful.

Thanks

Any ideas why the soundbar isn't showing up?

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Hi @PaulinBont

Try Home -> Settings-> External inputs -> BRAVIA Sync settings

• Sorry, just realised you need to see the HT-ZF9 menu on screen 

[PaulinBont]

Hi, 

Thanks for the reply, how do I check to see if it is connected to the internet?

I've followed your directions as far as the 'Bravia sync device list' but the only devices shown are the Blu-Ray player (HDMI4) and the Sky Q ( HDMI3)

[LightFoot]

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@PaulinBont wrote:

Hi, 

Thanks for the reply, how do I check to see if it is connected to the internet?

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Hi @PaulinBont

Apologises I realise you need to see the Menu on screen. Using the HT-ZF9 remote Home -> Setup -> Advanced Settings -> Network Settings -> Network Connection Status. If you are not connected use the Internet Settings above. 

[PaulinBont]

When I press 'Home' on the ZF9 remote, all I'm getting on the soundbar display is ' Home' ; should I be on a certain screen on the TV display?

On the 'Inputs' page , all that is showing are the Sky Q and Blu-Ray

[LightFoot]

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@PaulinBont wrote:

Hi, 

Thanks for the reply, how do I check to see if it is connected to the internet?

I've followed your directions as far as the 'Bravia sync device list' but the only devices shown are the Blu-Ray player (HDMI4) and the Sky Q ( HDMI3)

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Hi @PaulinBont

Moving on your Sky Q should be connected to the HT-ZF9 and the HT-ZF9 connected to TV HDMI (ARC) 3?

It looks like we have similar setups

[LightFoot]

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@PaulinBont wrote:

When I press 'Home' on the ZF9 remote, all I'm getting on the soundbar display is ' Home' ; should I be on a certain screen on the TV display?

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Hi @PaulinBont

Yes, if it was connected correctly you should get the HT-ZF9 Home Menu on screen.

[PaulinBont]

I'm only showing the two devices, and I have no idea how the installer connected up the various components,  even though the soundbar is obviously working. Puzzling!

[LightFoot]

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@PaulinBont wrote:

I'm only showing the two devices

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Hi @PaulinBont

Sorry it looks like you haven't got it setup correctly. Follow the Sky Q HDMI lead out of the Sky Q box. If it is going direct to the TV then use another high speed HDMI lead to connect the Sky Q box to HDMI 1 on the HT-ZF9. Then use the original lead from HT-ZF9 output to your TV.

You are looking to achieve Sky Q HDMI out to HT-ZF9 HDMI 1 in and HT-ZF9 out to XF9005 HDMI 3 (ARC) in.

[LightFoot]

Hi @PaulinBont

Just a thought, has your installer used the Optical Cable to connect your HT-ZF9 to the TV. If you can see the back of the HT-ZF9 then see if it is an Optical Cable or HDMI cable. If connected by Optical then that means you have no on screen control of the HT-ZF9. 

Note if it connected using an Optical Cable then you will not benefit from the full Sky Q Experience by denying you Dolby Atmos.