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Sony STR-DN840 HDMI not auto switching

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abielby
Explorer

Sony STR-DN840 HDMI not auto switching

Hi,

 

I have the UK/European version of the Sony STR-DN840. It's a great receiver apart from the HDMI is not auto switching between connected devices and I have to use the remote to select the input.

 

For example:-

When I switch my set top box on, the TV, set-top box and STR-DN840 turn on, but no picture on the TV and the STR-DN840 says no stream. I have to turn the set-top box off then on again for the STR-DN840 to pick it up and switch to it.

 

Can anyone suggest a fix or what the settings should be or is this a design fault, which if it is, is pretty poor?

1 REPLY 1
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Sean_Mc
Moderator

Hi Abielby,

 

There are some tips here for troubleshooting when the audio, video or both goes out when using an HDMI connection. Please take a look and see if they help.

 

Best wishes,

Ed