SA-CT260H sound bar and wireless subwoofer problem

[stevieboyracer]

Hello I own a SA-CT260H sound bar and wireless subwoofer. They are pairing up fine and I have a solid green light on the subwoofer but the subwoofer volume is very low and sometimes no sound at all even when turned up full. I can briefly get the sound to kick back in full power for a split second when I adjust the subwoofer levels in the menu but then it instantly drops back down again or goes off totally. There is nothing obstructing the signal, I have tried re-setting the sound bar and also re-pairing the sub and sound bar but I still have the same problem. Does anyone know how to fix this. Thank you

[EdwinaU]

Hi there,

Welcome to the community.

Please try the tips here to see if they help with your speaker sound issues and let us know how you get on.

Best wishes,

Ed