ht-st5000 subwoofer audio dropping out

[simplysounds]

placed the subwoofer in all sorts of locations in the same uncluttered room but it loses connection and the audio to the subwoofer goes off. i have it approx 3 meters away from the soundbar. when i stand in front of either the sub or the soundbar it loses audio to the subwoofer.

[Pascale_F]

Hi simplysounds, 

Welcome to the Community. 

Sony Support will be able to advise on this. 

Thanks,

Pascale