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Failure to connect

Failure to connect

My Blu ray disc DVD player has stopped working. it turns on but the message on the TV says 'no signal'. I've turned the internet switch on and off and have checked that everything is connected properly. The TV works fine so presumably it's not a problem with the aerial.

Any suggestions gratefully received.

2 REPLIES 2
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Sean_Mc
Moderator

Hi Susypenny,

 

Welcome to the Sony Community.

 

Can you let me know the model number of your Blu-ray player? 

 

Cheers,

 

Sean Mc

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Niteroi1974
Explorer

My dvd blue ray BDP S2500 was working fine and yesterday I couldn’t connect to the internet. I checked the connections and I’m connect but when I try go to for example, YouTube or Netflix, the message says: internet content connection status

                                  Connection status cannot be confirmed 

                                   Network error has occurred. And  do you want to set the Internet settings?

what I did but I’m connected. I tried to update the software but the connection with the network failed.

if someone could give some help I will be very happy