Share your experience!
Dear community
I am the frustrated owner of a BDV-7200 home cinema system. It is connected to a Samsung Smart TV and a Huwai Satellite Receiver/Recorder. When it works, it's brilliant - but I am having huge issues with the unit basically locking up. It plays no sound, will not go to the Home Screen (though the remote contral commands are being received) and there seems to be no logical reason for why this is happening. I have unplugged it and most recently reset it but nothing seems to work. I already returned one unit but the replacement is having the same - in fact even worse problems. I cannot re-install the firmware as the device just tells me it has the latest version. Has anyone experienced anything like this? It's driving me nuts and I am on the verge of being pressured to return it and buy something different!
Any advice gratefully received!
Hi Forton,
Welcome to the community.
We'll look into this and get back to you as soon as possible.
In the meantime, maybe another member will have some advice to offer.
Best wishes,
Ed
Hi Forton,
This is strange since you've already had an exchange, so the issue could be related to your particular setup. So tell use more about it:
How often does this happen when the system is in use?
Do you usually unplug it from the mains at all?
Are there any other devices connected to your setup?
Are you able to notice any pattern that accompanies the issue when it happens?
Win_88
Hi Forton7,
I'd recommend that you keep this setup . Basically connect the Sony system to the TV through ARC as you mentioned, then keep the other external devices directly connected to the Samsung TV. This way you can have all sound sources output directly from the Sony system.
Vanilla_
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