Apps suddenly not connecting and freezing tv on my Sonia Bravia 40WD653

[Bravia263]

Very annoyingI have contacted Sony to complain and ask for a solution . Our TV is only a year old. 

[Win_88]

Hi,

Is the issue possibly related to this article? If so, you can try the steps and let us know if it helps but if not maybe you can tell us more about what happens?

Win_88