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Hi.
I wonder if anyone else has this problem, whenever I use pass through from my Android media player, PlayStation or TV-receiver, the sound disappears for 2-3 seconds once every 10 to 20 minutes.
For some reason I do not want my children to watch cartoons from Netflix with full sound, I also like to watch some series when wife is at sleep so I use only the TV sound and having the device turned off and using pass through, and there is when the problem happens. If a movie is 1,5 hour long the sound will go away and come back 4-6 times. Sometimes I miss important dialogue and must jump back and re-watch scene.
This does not happen when the device is on and I use the full system.
Is this only me? If so, maybe I have a faulty device. I thought this could be a software problem so I have been waiting for an update.
Hi Brajjan111,
Welcome to the Community.
Sony Support will be able to discuss this.
Cheers,
Pascale
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