SONY STR-DN1080 Chromecast issues due to Chromecast Built-in software version

[JasonUK1974]

The STR-DN1080 AV receiver Chromecast capability is slowly disappearing with many apps now unable to stream to it due to the fact Sony has NOT incorporated the latest Chromecast Built-in software update (currently at 1.47.xxxx) making it incompatible with current apps. Sony is currently providing 1.21.xxx version Chromecast Built-in software which is very much out of date into their most recent firmware update. The issue has been confirmed by both Google and TIDAL technical support.

The resolution to the problem is for Sony to incorporate the latest Chromecast Built-in software which is provided to them by Google into a firmware update which isn't a lot of work. This would go a long way to solving a lot of ***** off Sony customers who are livid with Sony's poor customer support and response to complaints about this very problem.

Pick up your game Sony, it's not like it's going to cost you money to solve this issue on products your sold unsuspecting customers - Google has already done the hard work on the software side, just provide it! 😞

https://support.google.com/chromecast/thread/39531774?hl=en

[The_Answer_]

Yes, doesn't help. Still having the issue, no answer from Sony. BS.

I managed to get a more stable spotify connection, don't know anymore how. But the casting issue remains.

[Win_88]

I'll pass this on to my Sony contact just in case anything can be done about it.

[Win_88]

So after a bit of searching I found this:

The M41.R.0516 update added support for Chromecast Audio v1.36
https://www.sony.co.uk/electronics/support/audio-components-receivers-amplifiers/str-dn1080/download...
 
Also the latest Chromecast Audio is 1.42.172094
https://support.google.com/chromecast/answer/7124014?hl=en

They may not be matching but it's not as detrimental as it sounds. On the other hand, could you list which apps are you failing to use for casting to the amp? Do other apps work?

Win_88

[The_Answer_]

Hi Win_88,

Thanks for your reply.

I tested it with google home and an app called 'radio belgium'. Doesn't work for either of them. Didn't find a working app yet.

Google home detects 'something'. But when I select the device, it says that a connection is not possible or the device is not found.

I'll check into it, would be nice if it works again, the FM tuner is filling in the gap now 😉 

[Geoffsolman]

I have the same issue

[Joe_Dohn]

@The_Answer_ @Geoffsolman

Have you tried using Spotify or YouTube Music?

[The_Answer_]

Hi Joe,

Spotify works fine, but with spotify connect, not through the casting device...

Google Home doesn't find the google cast module either, I did a factory reset just 2 weeks ago, no difference.

BR