Loosing BookMarks

[georgina1953]

I have a PRS-505 and I frequently loose bookmarks,  They are OK until turning off or loading a new book then they vanish.  I seem to remember that I can delete a file that gets re generated when the book is switched on that may cure the problem. Can anyone help please.

[specialist-convergence · Accepted solution]

Hi georgina1953

It would appear you may be removing the Reader or closing the Reader Library before the XML file is updated correctly, i would recommend you do a open the directory on the Reader via Windows Explorer and find the Database folder, in there you will find the follow;

/database/cache

/database/media

/database/sync

Explorer the cache directory and delete all the XML files, this will force the Reader to re-index the media on the memory, Remove the USB cable and the unit will reconfigure the files, try a few creating a few bookmarks and then connect to PC again, copy a new file or book to the reader, ensure the 'Status' icon on the left hand bar has stopped, then remove Reader from USB cable.

I hope this helps

[georgina1953]

Hi and thanks, I had to do it a couple of times but guess it was finger trouble on my part.