Won't connect to any network

[JH777365]

Hi, I've bought an Xperia E5 on eBay, and the IMEI checks show the device is clean. But no sim card works and the code counter is at 0. How can I unlock the device?

[Uliwooly]

@JH777365 

You can't, you will have to contact Sony so they can reset the counter.

https://support.sonymobile.com/global-en/contactUs/