Sony xperia E5 keeps turning itself off

[YAboiJ]

This has been on off over the month i have had the phone, it just randomly turns off. It usually happens when i have it in my pocket and has happened a couple of times when it gets knocked or something. Any soloutions?

[Mel20]

This is happening to my brand new Experia E5 also.  Have installed little or no apps bar what's app and Netflix.  Brand new Sim and SD card. . Very dissatisfied 

[helda90]

Good afternoon,

Today my phone has been turning itself off constantly. It takes around 5 times of turning it back on to get it to stay on. Whenever I turn it on by the time it gets to the home screen it comes up immediately that it is powering off.

I have tried taking the sim out and it still does it, I don't have a SD card in the phone either.

Please help as I only bought this in January and have no back up!

Thanks!

[Dxlxn_deelan]

Mine did it all the time but i factory reset it and it was fine for a month or two then it just did it once today on 45% hmm-had a iPhone 5 before but the battery got bad so i got this

[IlDavincho]

I have the SAME issue with my E5. Not to mention that I also have a Bravia T.V. and keeps rebooting when it's turned off (which means a long time waiting to be turned on and taking wi-fi conection). It's really annoying

I have my E5 since 5 months ago and the T.V. since 8 months ago. The reboot thing with the T.V. has happened since the beginning and de E5 one over the last month.

I also figured out that happens specially while charging at random battery levels. It happens a few times a day.

[olas]

after 4 month start using Sony Xperia E5 i have same problems. But i notice that temperature of accu battery increase to 60 degree F and then phone turning off.

[D2G]

I have the same problem, some days it works perfectly, others it Just keeps turning off all day. I have it since the third of January and before that month was over I was sending it back to the store, after 3 months of being in warranty, they say it's fine. But obviously is not. I'm so happy that I found this Forum so I can show them that it is a product malfunction. Truth is they told me to take a video when the problem happens but how I'm I supposed to be video taping my own Phone all Day. I had alot of Sony products over the years, but this one has been the worst. But the way I did follow the troubleshooting procedures given in this forum, and nothing worked. 

[Natalia4]

I have been experiencing this for 2 days now, my phone switching off randomly, maybe a couple to 5 times an hour. I can also relate to it turning off mid launch as well as while the sim card was removed. I had performed the reboot using the sony companion on my laptop and was happy to see it was fine for a few hours before turning off again. The phone is still under waranty luckily, but i would prefer to recieve a solition to this issue from sony so i can fix it at home. 

[Miltox]

My wife’s E5 continually powers off after being on for a few minutes

i’ve tried removing the sim, no difference

stays on for 5 mins only

its 11 months old so I need to take/send it back

[Brian1991]

i am having the same issue... i can not power off the device as it keeps restarting then crashing before i get a chance to turn off!, i would love to software repair it but for some reason it keeps craashing so i cant turn it off.. then sony companion does not recognise i have a sony connected to the laptop. so it doesnt seem to repair it. it is a sony xperia e5. any suggestions?