Sony DSC-WX350

[colinsmith50]

Hello,

I've been bought a DSC-WX350 as a present & I'm not technical & find the user guide that comes with camera hard to follow.  Currently, I'm trying to connect the camera to my phone & have downloaded the imaging edge App.

When I try to connect my phone to my camera, I see 2 choices

Scan QR Code - I've scanned every one I can see in the user guide & I get a This QR Code is not supported message

The 2nd choice says connect using the camera SSID/password - where do I find these details.

Sorry if these are stupid questions, but would be grateful if anyone could advise.

Thanks 

Colin

[Win_88]

I think this will help:

https://support.d-imaging.sony.co.jp/www/cscs/pmm/page2.php?area=gb&lang=en&mdl=DSC-WX350&abil=31100

Win_88

[IamNic]

Hello @colinsmith50,

if you connect the camera to your computer without any memory card inserted and then switch it on, you should be able to locate a file called "wifi.txt" in the "PMHome" directory.

It will hold the SSID (the name you can find the hotspot your camera generates by) and the password (which you have to enter to establish a connection).

Simply print it out or note it on a piece of paper, disconnect your camera from your computer, switch it on and then connect your phone to the cameras hotspot.

- Nic

[colinsmith50]

Hi Nic,

I've taken the memory card (presume you mean the SD Card) out of the camera, plugged the camera into my laptop but I can't see a PMHOME directory.

Is there anything else I can do.

When I leave the card in the camera I can see a PMHOME directory & the below sub folders

Info

licence

For Mac

For Windows

None of these folders say anything about an SSID name.

Thanks 

Colin

[colinsmith50]

I have achieved partial success. 

Blundering around in the camera menu, I found the SSID & PW which I then added to my phone's network. I'm now getting a message a my phone that the SSID is not range. This stuff is driving me crazy & I'm rapidly regretting getting a Sony.

[IamNic]

Hello @colinsmith50,

is the Wifi hotspot of the camera even switched on?

- Nic

[colinsmith50]

Nic,

I've no idea.  How I do find out?  I've just searched WiFi hot spot on the user manual page & retrieved no results.

I just don't find the instructions any use. All I wanted was a point & click camera & the information provided just isn't user friendly.

Thanks Colin

[IamNic]

Hello @colinsmith50,

which instructions do you use?

I personally recommend to ALWAYS use the "help guide" which you can locate for any Sony product by googling "PRODUCTNAME help".

Here you will find all the info for the wireless connectivity:

https://helpguide.sony.net/gbmig/45298511/v1/en/cover/level2_07.html

- Nic

[colinsmith50]

Hi Nic,

Thanks again for your reply.

I have looked at the instructions in link, particularly the connecting to a phone details & I still can't get the phone & camera to link up.

The instructions are OK as far as they go. One thing I want to do is take pics of pets/animals while they are running/jumping & I can't see any details about this topic. 

Years ago I had a Casio Exlim which I thought was great camera, so far this Sony just doesn't to be as good.

Kind Regards../Colin

[HannahEd01]

Hi @colinsmith50, could you tell us more about what's going on when you try the steps shared so we can have a better idea of the error?