Sony DCS-RX100 Lens doesn't work and makes loud clicking noise

[jsincich]

I turned my RX100 on and the lens came out and started making a repeating clicking noise. It is really loud and shakes the camera. It won't stop until I take the battery out. The on/off button doesn't do anything and the  screen says to power off. It does this now most of the time, but after several tries, the lens will go back in, but then it does it again when I turn it on again. Any ideas?

[Sean_Mc]

Hi there,

Welcome to the Sony Community.

I'd recommend getting in touch with the Sony Support team here for further advice.

Best wishes,
Sean