Playmemories will not upload new files

[Alan1947]

Playmemories has just started playing up in that every attempt to upload images/videos from my RX100 V always fails when PM thinks there are no new files.  The final message is always "Some media files may not be imported", and the file count always shows as 0/0.  PM seems to have lost track of time.

I have uninstalled PM and re installed.

I have run the initialization program to reset to initial settings.

So why does PM always think all my new photos its already seen?

I also have a RX100 VI and that gets the same result.

This behaviour is exactly what you get if you do a second "send to computer" at the RX100 not having taken any further photos.

[Alan1947]

And never will - according to Sony - its now dropped off their supported products list.

You could use Imaging Edge - but will need windows 8.1 or above.

Thanks Sony 😠