Imaging Edge App

[Nigelar99]

I have recently paid a lot of money for a Sony RX10 M4 camera. The camera is fine. But I continue to experience problems using the atrocious Imaging Edge Software to transfer photos from the camera to my Pixel6a phone running Android 14. The camera appears in the connected  cameras panel (I have successfully scanned the QR code). 99% of the time the camera does not connect. It has connected 4 times so the connection sometimes works. I send bug reports as requested although whether anyone is reviewing these I doubt. There is no means of contacting the developers via the email address on the playstore appstore. Any emails are bounced. Support appears non existent. The playstore review section seems to consist of hundreds of disgruntled users.

I want to know what Sony are doing to address this issue having shelled out ££££££s to you. I expected better.

[daveyh64]

This is a Sony community forum, and we are Sony users like you.

Sony aren't necessarily here.

[Nigelar99]

Thanks.

But you would hope that they would show some interest wouldn't you?

[SatoruGojo]

@Nigelar99 the pixel6a is not a compatible model with the app Verified Mobile Devices 

[Nigelar99]

That's not what it says on the Google play store (see screenshot)

 

[Nigelar99]

And if that list is to be believed the software does not appear to have been verified on any recent Sony phone either

That cannot be right.

That is either laziness on Sony's behalf or incompetence