USB HDD recording failing

[yorkshiresoph]

Hi there,

Since the recent update in the UK, I have been trying to record to a 32GB USB flash drive in the HDD REC slot. The timers are fine, the device is empty, but it fails every time and I can't seem to find any information from Sony's manuals as to why it doesn't work. The error message is: 

Event could not be recorded. No registered HDD was connected.

I have registered, de-registered, re-registered, it just won't work, but the tv recognises it's there!

Someone please tell me where I'm going wrong! Thanks

[Anonymous]

Hi there

Official answer:

https://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/85776/

Cheers