USB external hard drive not working after factory reset of X83

[aodhol]

Hi,

I factory reset my X83 as it was the display model and set in retail mode.  Before I did, I could see the movies on my external hard drive.  However, since I did the reset, whenever I connect the hard drive to the TV, I get a message saying that a USB device is connected but I can't see anything in the menu to select a movie.  The hard drive is NTFS formatted.  Is there any other setting I need to change in order to see the movies?

Thanks in advance.

[Anonymous · Accepted solution]

Hi there

Is this hdd registed for hdd recording or is it just your own personal files?

If its your own personal files, then depending how many you have on the hdd then it can take a while whilst the TV does its scan and creates thumbnails etc.  Just leave it connected for a while and see what happens.

Cheers

[aodhol]

Hi Quinnicus,

Patience is a virtue :). Thanks for your help.

Cheers,

Aodh.