Unable to register new TV [KD-49XE9005] on Sony UK website

[stburma17]

I have just bought a KD-49XE9005 but am unable to register on the Sony UK webiste since this model is not found.  Is this a known issue?

[jumpsuit]

Hi @stburma17 and welcome to the community

I have just tested your model number KD-49XE9005 and it lets you select that TV in the box

Which browser are you using?

[stburma17 · Accepted solution]

Hi, I was using Chrome and it didn't work.  I've just used Safari and it works find now.... so it must be a problem with the former browser? Thank you @jumpsuit

[jumpsuit]

You're welcome