Sony Bravia KDL-55W809C Sony shelf stopped working

[vikkip1985]

Hello, looking for help please, when I switch on my Sony Bravia tv it appears Android is starting optimising apps, starting apps then switches off to the Sony sign with multiple coloured signals and repeats this process, I can’t reset using the remote control as i can not get passed this stage, hope someone can help 

kind regards Vikki 

[Anonymous · Accepted solution]

Hi Vikki,

You could try this for a full reset (restart) of the TV.

This also sounds a bit similar, or not?

You'll find other tips on the Support page of your Bravia here.

If that doesn't help, you might want to send a message to Support via this contact form.

I hope you'll find a solution soon.

Best, 

Arthur

[vikkip1985]

Thank you Arthur this has worked for me.

king regards Vikki 

[Anonymous]

I'm glad to hear it worked for you, Vikki. Thanks for letting us know!

Best, 

Arthur