Sony Bravia KDL-50W800C

[Bulgu3212]

I have turned the TV on and Google Play Movies and TV wont stop displaying advertisements on TV. I cant watch normal TV the home button on the remote does nothing now i am thinking it is due to a system update?

Is anyone having the same problem?

I would love some advice very frustrating

[Peter_S.]

Hi Bulgu,

Sounds like you're ended up in a demo mode.

Can you unplug the TV from power for some minutes and try again afterwards.

If this doesn't help you might do a forced factory reset as described here:
https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/articles/00159906

Cheers

Peter